Cost-Free Pallet Take-Back Service
What Will Be Collected?
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All standard-sized wooden pallets used for Knauf Ceiling Solutions mineral ceiling tiles and T-grid (produced in Grafenau, Germany) with the marking and symbol KCS-GR
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Both intact, damaged, or soiled wooden pallets
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Minimum collection quantity: 40 pieces, pallets (pallets from other participants involved in the pallet return program may be counted)
What Do I Have to Do?
- Stack empty pallets securely and in sets of up to 20 pallets maximum (do not band)
- Inform our partner Boomerang Retour and request the pick-up
Request a Pick-Up
- E-Mail: [email protected]
- Phone: 00800 2552 5551
- WhatsApp: +49 (0) 157 50 40 60 87
FAQ - Frequently Asked Questions
Why does Knauf Ceiling Solutions offer this service?
- Sustainability is part of our daily practice. This also includes active resource conservation, such as with wood. We want to avoid disposable pallets.
What benefit do I get from participating in this program?
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Processing and reusing wooden pallets contribute to reducing CO2 emissions. The legislator supports this recycling principle in the current Packaging law (VERPACKG) and obliges every company to make its contribution to climate neutrality through the Climate Protection law. The removal of empty pallets that are no longer required also creates space in the warehouse and on the construction site.
Where does Boomerang Retour collect from on behalf of Knauf Ceiling Solutions?
- Pick-up takes place at any location in Germany from the mainland.
How can the Knauf Ceiling Solutions returnable pallet be recognised?
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The pallets are clearly marked with the KCS symbol.
Do the pallets have to be pre-sorted?
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The logistics partner Boomerang takes all Knauf Ceiling Solutions reusable pallets, they just have to be stackable.
Are pallets also picked up from the customer's construction sites?
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Yes, as long as the minimum collection quantity of 40 pieces is reached.
What is expected of me as a distributor?
- All you have to do is stack the pallets securely and notify Boomerang Retour of the quantity for pickup by email, phone or WhatsApp message. Boomerang Retour takes care of the rest.
Are there any costs for me?
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No, Knauf Ceiling Solutions will cover the costs of transport and reprocessing.
Am I obliged to participate in the program?
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No, there is no obligation to join the program, participation is voluntary.