Data protection

Data protection principles of Knauf Ceiling Solutions:

Knauf Ceiling Solutions attaches the utmost priority to the protection of your personal data. We would therefore like to inform you here about how we protect your privacy when you make your available personal data available to us and by what means you can obtain information about the data provided to us. In addition to compliance with the legal data protection requirements as a matter of course, we would like to take the opportunity to commit ourselves to the responsible handling of your data in these notes.

 

Collection of use-related data

The following general technical information is automatically collected when you access Knauf AMF’s websites: the type of web browser, the operating system used, the domain name of your internet service provider and similar information. This is solely information which does not allow any inferences pertaining to you personally. You may object to this collection and storage of data with effect for the future at any time.

 

Collection of personal data

If you are also asked on a Knauf Ceiling Solutions website to provide personal information such as name, address or telephone number, this is subject to specific regulations and may only take place with your prior consent. You may revoke this consent in writing with effect for the future at any time: datenschutz@knauf.de

 

Use of Cookies by Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable the analysis of your use of the website. As a rule, the information regarding your use of this website is sent to a Google server in the USA and saved there. In the event of activation of the IP anonymisation on this website your IP address will be abbreviated beforehand by Google within member states of the European Union or in other countries which are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website Google will use this information to evaluate your use of the website in order to generate reports regarding website activity for the website operator and to provide further services associated with the website utilisation and internet utilisation. The IP address transmitted from your browser in the scope of Google Analytics will not be combined with any other data of Google. You may prevent the saving of the cookies via a corresponding setting in your browser software; however, we expressly point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you may also prevent the recording of the data generated by the cookie and relating to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin under the following link: tools.google.com/dlpage/gaoptout

 

Use of HubSpot

  • Scope of the processing of personal data

We use features provided by HubSpot Inc, 2nd Floor, 25 First Street, Cambridge, MA 02141, USA (hereinafter: HubSpot). HubSpot is an integrated software solution that we use to cover various aspects of our online marketing. These include: Email marketing (newsletters and automated mailings, e.g. to provide downloads), social media publishing & reporting, reporting (especially traffic sources, hits, etc. ...), contact management (especially user segmentation & CRM), landing pages and contact forms. HubSpot sets a cookie on your computer for this purpose. In the process, personal data may be stored and evaluated, in particular the activity of the user (especially which pages were visited and which elements were clicked on), as well as device and browser information (especially the IP address and operating system), data about the displayed advertising materials (especially which advertising materials were displayed and whether the user clicked on them), but also data from advertising partners (especially pseudonymized user IDs).

Further information on the processing of data by HubSpot can be found here:

legal.hubspot.com/de/privacy-policy

  • Purpose of data processing

We use the HubSpot plugin exclusively to optimize our marketing.

  • Legal basis for the processing of personal data.

The legal basis for the processing of users' personal data is the user's consent pursuant to Article 6(1) sentence 1(a) DSGVO.

  • Duration of storage

Your personal data will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

  • Possibility of objection and removal

You have the right to withdraw your consent to the processing of your personal data at any time. The lawfulness of the processing already carried out on the basis of the consent up to the time of the revocation is not affected by the revocation of the consent.

You can prevent HubSpot from collecting and processing your personal data by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker, such as NoScript ( noscript.net ) or Ghostery ( www.ghostery.com ), in your browser.

install.

For more information on opt-out and removal options vis-à-vis HubSpot, please click here:

legal.hubspot.com/de/privacy-policy

  • Categories of personal data:

Customer data, in particular contact data, such as telephone and email data, contact history, as well as other data necessary for the performance of the contract.

Visitors and users of the online offer.

In the following, we also refer to the data subjects collectively as "users".

Types of data processed:

Contact data (e.g., email, phone numbers), content data, contract data (e.g., subject matter of contract, customer category), usage data (e.g., web pages visited, links clicked, interest in content, access times), meta/communication data (e.g., device information, IP addresses).

 

Use of Adobe Analytics

  • Scope of the processing of personal data

We use the Adobe Analytics analytics service provided by Adobe Inc, 345 Park Avenue, San Jose, CA 95110-2704, USA and its representative in the EU, Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland (hereinafter: Adobe). For this purpose, Adobe sets a cookie on your computer. This allows personal data to be stored and analyzed, in particular the user's activity (especially which pages were visited and which elements were clicked on) as well as device and browser information (especially the IP address and the operating system).

For more information on how Adobe processes data, click here:

www.adobe.com/de/privacy.html

  • Purpose of data processing

The processing of users' personal data by Adobe Analytics enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we can compile information about the use of individual components of our offer. This helps us to continuously improve our website and also in this context to increase user-friendliness.

  • Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is the user's consent pursuant to Article 6(1) sentence 1(a) DSGVO.

  • Duration of storage

Your personal data will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

  • Possibility of objection and removal

You have the right to withdraw your consent to the processing of your personal data at any time. The lawfulness of the processing already carried out on the basis of the consent up to the time of the revocation is not affected by the revocation of the consent.

You can prevent Adobe from collecting and processing your personal data by preventing third-party cookies from being stored on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or installing a script blocker such as NoScript ( noscript.net ) or Ghostery ( www.ghostery.com ) in your browser.

install.

You can opt out of Adobe's use of your personal information by following this link:

www.adobe.com/de/privacy/opt-out.html

For more information on opting out and deleting data from Adobe, click here:

www.adobe.com/de/privacy.html

  • Categories of personal data

Customer data, in particular contact data, such as telephone and email data, contact history, as well as other data necessary for the performance of the contract.

Visitors and users of the online offer.

In the following, we also refer to the data subjects collectively as "users".

Types of data processed:

Contact data (e.g., email, phone numbers), content data, contract data (e.g., subject matter of contract, customer category), usage data (e.g., web pages visited, links clicked, interest in content, access times), meta/communication data (e.g., device information, IP addresses).

 

Your rights

Under data protection law you have to right to obtain information about your personal data at any time. Upon request, we will give you written notification within one month of receipt of your request as to whether and which of your personal data is processed by us, in accordance with applicable law. You can submit your request in writing to the address below or by e-mail to datenschutz@knauf.de.
 
You likewise have the right to correction or deletion of the personal data collected by us on you and which be incomplete, incorrect or outdated. We take care at all times to ensure that your data will only be processed if your consent has been given as required by the under the General Data Protection Regulation. The deletion of your personal data takes place if you revoke the consent, if processing of the personal data is no longer necessary for fulfilling the purpose for which it was originally stored or if the personal data is processed unlawfully. 

This does not include such personal data that is necessary for accounting and bookkeeping purposes or is subject to the statutory retention requirement. 

In addition, you have the right to obtain your data in a structured, standard and machine-readable format or to have it transferred to a third party.

Please do not hesitate to contact us at datenschutz@knauf.de if in your view we have violated any applicable data protection provisions. Otherwise you have the right of appeal to the supervisory authority. 

In the interests of protecting your privacy and security, we take the liberty of checking your identity in advance before sending you information by post or undertaking any corresponding correction or deletion.

 

Right to information

Upon request we notify you as promptly as possible in writing in accordance with the applicable law whether and what personal data about you is stored by us. Should false information be stored we will correct this upon your request. If you have any questions on the topic of data protection contact us at any time at: datenschutz@knauf.de

 

Objection to advertising e-mails

The use of contact details published within the framework of the imprint obligation for sending advertising and information materials which were not explicitly requested is hereby objected to. The operators of the sites explicitly reserve the right to take legal steps in the event of the unsolicited sending of advertising information, for example by spam e-mails.

 

Contact

Responsibility for the processing of personal data acquired through this website rests with:

Knauf Ceilings Holding GmbH, Am Bahnhof 7, 97346 Iphofen, Germany

Please do not hesitate to contact our data protection officer at any time if you have any queries or require further information on the topic of data protection:

Data Protection Officer of the Knauf Group, Germany

Am Bahnhof 7
97346 Iphofen
E-Mail: datenschutz@knauf.de